COVID-19 INFORMATION FOR CLIENTS
Your health and safety is HOW’s top priority in the face of the coronavirus (COVID-19). We are paying close attention to the developing conditions and adjusting the way we work to reduce risk while continuing to meet your needs.
Please note, our offices at 1607 W. Howard St. and 400 W 76th Street (Ste. 360) will be officially closed until further notice. Unless you have a confirmed appointment, please do not come to our offices, as the majority of HOW staff will be working remotely.
Tenants, please click here for information for regarding HOW's updated cleaning and maintenance procedures and additional protocols for tenants.
We are asking that all HOW clients take the following steps below:
Contact Your Case Manager
Stay connected to your Case Manager. Your Case Manager can help you make plans and access resources. Be sure to be in frequent contact by email or phone.
Enact Preventative Measures and Comply with State Orders
A statewide order has been issued for Illinois residents to stay at home or in their place of residence unless traveling for essential needs until April 7th.
Learn what this means and what is and is not permitted here.
Please see the CDPH Preparedness Checklist
Obtain necessary medications & supplies
Try to obtain a 30-90 day supply of essential medicines and refill any prescriptions you have.
Many prescriptions services and healthcare providers are offering free early refills on prescriptions and free delivery.
If possible, have extras of essential household items (e.g. diapers, laundry detergent, etc.) and food staples on hand.
Step 4: Develop Contingency Plans
With CPS closed, many people are struggling to find child care for their children.
HOW's Youth Team stands ready to help families with resources and ways to ensure their children stay on track academically. Email the Youth team by clicking here or call 773-609-0337.
Have a support system in place for elderly family members.
Check here for updated information regarding available services and resources.
Families First Coronavirus Response Act (FFCRA) has temporarily suspended work requirements for SNAP benefits starting April 1st. Learn more here.
The World Health Organization's myth buster fact-sheet about COVID-19.
*The updates below only apply to HOW-owned and operated properties
March 16, 2020 - To ensure the highest level of safety possible, our cleaning company has been taking additional measures to sanitize the common areas of our building. You should still make sure to be washing your hands (for 20 seconds with soap and water) and using hand sanitizer, a disposable tissue, or glove when touching surfaces.